At Vanity Hair Lounge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, book an appointment, or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: When you book an appointment or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
Booking Information: We collect details about your appointment, including your preferred services, visit history, and any notes related to your hair care needs.
Usage Data: We may collect information about how you access and interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for several purposes:
To Provide Services: We use your personal details to process bookings, confirm appointments, and provide our salon services.
Customer Support: To respond to inquiries and assist with appointment changes or issues.
Marketing and Promotions: With your consent, we may send you promotional offers, updates, and news about our services. You can opt-out of these communications at any time.
Improvement of Services: We use your feedback and usage data to enhance our services, website, and customer experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data during transmission and storage. However, please note that no method of data transmission over the internet or electronic storage is 100% secure.
4. Third-Party Services
We may use third-party services to process payments, manage bookings, or send marketing communications. These third parties have access to your personal information only to the extent necessary to perform their services and are obligated not to disclose or use it for other purposes.
5. Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic or allow certain features of our site to function. You can manage cookie settings in your browser preferences.
6. Your Rights
You have the right to:
Access and Update Your Information: You can request to review, update, or correct your personal information held by us.
Opt-Out of Marketing Communications: You may unsubscribe from promotional emails by following the unsubscribe link in the email.
Delete Your Data: You can request the deletion of your personal information, subject to any legal obligations we may have.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. You are encouraged to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at vanityhairloungeco@gmail.com